ChatFlow is an AI chatbot builder that leverages a website's existing content to create a knowledge base, enabling the chatbot to provide real-time, intelligent responses to customer inquiries. It uses OpenAI to ensure human-like interactions, and it can be customized to match a brand's identity, offering seamless integration with websites for immediate customer support. People might want to use ChatFlow to enhance their customer service efficiency, quickly address visitor queries, and gather insights into customer satisfaction, all of which could potentially lead to increased engagement and conversion rates on their websites.